Sometimes, a priority shift is needed, and when you do it many people won’t understand why. At the end of the day a good leader must decide what is best long term, even if short term results are adversely affected. Even if others don’t see the ‘bigger picture’.
My brother in law recently summed this up nicely in a discussion we had about small business owners and why some of the most successful politicians started their careers as small business owners.
He said the one trait they all had in common – “Resilience”.
In the face of criticism, in a downturned economy, in challenging times hiring the right staff, in all the adversity that comes with running a small business Continue Reading
I had a call from a potential client recently who asked me this question “What makes you successful”?
It was a pretty weird question to be asked actually, and I instantly felt like all of a sudden this phone call had turned into some kind of job interview. Needless to say, I answered it straight from the hip with what are some pretty generic comebacks;
- I’m good at what I do
- I don’t accept mediocrity
- I’m not afraid of hard work
- blah blah blah…
Having a great business idea is every entrepreneurs dream. Falling in love with your idea before it’s fully tested though can be a dangerous slippery slide that you don’t want to go down.
I had an interesting phone call from a prospective client recently. They were wanting to redesign their existing web site and talk to me about increasing the effectiveness of the digital strategy.
After reviewing their website, it became clear to me that I was actually part of their target market. In fact, if they named the perfect client, it was me in every way shape and form.
They were right to contact me. Continue Reading
I made the biggest transition of my working life in 2010 all as a consequence of a single life changing moment.
That moment was when my father died, suddenly, while at his desk and on the day he was resigning as CEO of a multinational company – all at the too-young age of 58. This year, I’ve felt that I wanted to write about that time, the darker days that immediately followed and the light at the end of the tunnel.
There are a lot of people who go through these life changing events – and for most of us there’s not a lot of help. It’s painful to consider the past and the future also often times feels uncertain, almost like the ground can give way at any moment and swallow you up. Continue Reading
Here’s a little insight into how a small change (like making a field a requirement) on an email form can affect your business.
A month ago I sat in a sales meeting where we discussed the quality of our website leads. An average month shows about half of the email enquiries are not really suited to what we do and the other half being decent leads.
This particular conversation was all about the follow-up process. We were discussing how some customers were leaving a phone number on our contact forms and others weren’t. In the case of those that weren’t, an email was sent to them prompting for a phone number to discuss their situation in more detail. Continue Reading
This week, I received my phone bill from Telstra which brought the total phone bill for my 6 week US holiday to a whopping $19,745.43! All this was primarily due to data charges ($10,667.13 in April and $13,552.39 in May).
What a wonderful way to return home from holidays! Thanks Telstra!
Here’s what my bill summary now looks like; Continue Reading
Podcast: Play in new window
Have you hit a plateau? Perhaps you need to shift and grow. Making a mindset-shift in the way you’re thinking will often allow you to bound ahead and grow beyond your current situation and expectations.
Moving from A to B is often a physical event. So much so we get caught in the assumption that what happens internally doesn’t affect what is going on externally.
I’m not sure that could be further from the truth. Continue Reading
Podcast: Play in new window
Mark Twain said “Eat a live frog first thing in the morning and nothing worse will happen to you the rest of the day”.
Making tough decisions is easy, when you decide to Eat The Frog First.
Think about this for a minute;
You have to eat a frog.
You have to eat a frog every single day for the rest of your life. Continue Reading